When an action or a set of actions require specific input parameters, Directed Dialogue™ allows the user to submit the required information through very simple, natural back-and-forth conversation. Enhanced with parameter validation, and user confirmation,Directed Dialogue™ allows complex tasks to be performed with confidence.Directed Dialogue™ is not about open-ended conversations, but it about getting things done, simply and efficiently.
With Q Actions, Directed Dialogue™ is automatically enabled for every action in the system because we know the semantic requirements of each and every action’s parameters. It is not constrained, and applies across all actions across all verticals.
Another application of Directed Dialogue™ is input refinement. Let’s say I want to purchase batteries. If I just say, “add batteries to my shopping cart” I can get the wrong product added to my cart, as on Alexa, which does the wrong thing for a new product order (the right thing happens on a reorder). In the case of Q Actions, I can provide the brand “Duracell” and the type “9V 4 pack” with very simpleDirected Dialogue™, and exactly the right product is added to my cart – in the Amazon or Walmart app.
Get Q Actions today.